Module details.
Strategy and Planning
Gain the skills to lead marketing strategy with confidence. This module is designed for experienced marketers ready to step up, think strategically, and align marketing with broader business objectives.
You’ll learn how to conduct robust marketing audits, assess market dynamics, and use data-led insights to shape strategic decisions. From segmentation and targeting to the development of digital, brand, and communication plans – this module equips you to create integrated strategies that deliver real business impact.
You’ll blend strategic thinking with practical application, developing a full marketing plan alongside an online exam to showcase your capability.
- 10 Weeks
- 20 Credits
Societal Impact
Marketing does more than communicate messages. It shapes behaviours, influences decisions, and has the power to create meaningful, lasting change.
This module explores how marketers can respond to growing societal expectations by embedding sustainability, inclusivity and ethical practice into marketing strategy. You will examine the changing social and environmental landscape and learn how to design marketing that not only supports organisational goals, but also encourages positive behaviour change.
You will learn how to build compelling, data-informed cases for change within organisations and develop strategies that balance commercial success with long-term societal impact.
- 6 Weeks
- 10 Credits
AI Marketing
AI is transforming marketing – from customer insights to automation and creative strategy. This module helps you navigate that change with confidence, offering a practical and strategic understanding of how to integrate AI into your marketing approach.
You’ll explore key AI concepts and their marketing applications, understand the broader organisational impact, and consider the ethical, resource, and operational factors involved. Learn how to plan for AI adoption, balance innovation with responsibility, and position your organisation for future success.
- 6 Weeks
- 10 Credits
Customer Journey Optimisation
Exceptional customer experiences don’t happen by chance – they’re carefully designed. This module provides a strategic framework for understanding, evaluating, and optimising the customer journey to build stronger relationships and support business performance.
You’ll explore how to use data and insight to map touchpoints, personalise interactions, and enhance satisfaction at every stage. From journey mapping to performance metrics, this module equips you with the tools to create seamless, integrated experiences that turn customers into advocates.
- 6 Weeks
- 10 Credits